Reefer/Expansion Prospect

“I started with one box truck, now I’m adding a reefer unit thanks to how consistent the dispatching has been. They helped me plan routes and track my income week to week. DocFlowgistics isn’t just a dispatch service — they’re a growth partner.”
— Andrea B., Owner-Operator (Orlando, FL)

Andrea B

★★★★★

🚚 Frequently Asked Questions

Everything You Need to Know Before You Roll With Us

At DocFlowgistics, we make it simple for box truck and hotshot carriers to stay loaded, get paid fast, and operate stress-free.
Here are the most common questions new carriers ask before joining our dispatch network.

1️⃣ What types of loads do you dispatch?

We specialize in box truck and hotshot freight — including expedited deliveries, construction materials, general freight, and small industrial shipments.
Our team connects carriers with consistent, high-paying loads from trusted brokers and shippers nationwide.

2️⃣ How much does your dispatch service cost?

Our dispatch service runs on a straightforward 7% fee, deducted only when you’re paid for a load.
Prefer a set rate? We also offer a flat-rate option upon request.
✅ No hidden charges. No upfront costs. You only pay when you roll.

3️⃣ Do I need my own MC or DOT authority?

Yes — all carriers must have an active MC and DOT number, along with a W-9 form and Certificate of Insurance (COI).
If you’re new and still setting up your authority, our team can guide you through the basics.

4️⃣ What paperwork is required to get started?

You’ll need these documents to onboard smoothly:

• W-9 Form

• Certificate of Insurance (COI)

• Carrier Packet (signed)

• Truck Registration or Driver’s License

Once submitted through our online form, our onboarding team will process and verify your information within 24 hours.

5️⃣ How soon can I start receiving loads?

Most new carriers begin receiving load offers within 24–48 hours after approval.
Once you’re cleared, our dispatchers start working immediately to find freight that matches your equipment, lane preferences, and rate goals.

6️⃣ Do you offer Quick Pay?

Yes! We offer 1-Day and 7-Day Quick Pay options via ACH or through your factoring company.
You can select your preferred method during onboarding.

7️⃣ What regions do you dispatch in?

We dispatch carriers nationwide, with strong coverage in the Southeast, Midwest, and East Coast.
You can choose your preferred lanes when you fill out the form — local, regional, or OTR (Over-the-Road).

8️⃣ What if I don’t have a factoring company?

No worries — we work closely with trusted factoring partners who specialize in small carriers and startups.
We’ll help you connect with the right option so your payments never get delayed.

9️⃣ Can you help me find loads that match my schedule?

Absolutely. Whether you prefer to stay close to home or run long haul, our dispatchers tailor loads around your availability and comfort zone.
We believe in flexibility — you drive, we handle the rest.

🔟 Why choose DocFlowgistics?

Because we’re Driven by Flow. Powered by Hustle.
We understand your grind — every call, every mile, every invoice.
Our mission is to help small fleet owners and owner-operators build consistency, earn more, and stay moving.

🟦 Still Have Questions?
Reach out to our team at info@docflowgistics.com or call (513) 560-1910
We’re here to keep your wheels turning and your business growing.